FAQ
Does Korbaj Parfums offer free samples?
When ordering from www.korbajparfum.com, free sample will automatically added to your basket bag during the checkout.
Can i request a gift wrap for my order ?
We offer you the possibility of receiving your order in a craft gift box. You can specify it on the basket page.
You would like to contact customers service
Please send us a Whatsapp message here. Our customer service will get back to you rapidly.
Payment Methods
The payment of your purchases can be made by credit card, Apple Pay Google Pay, Buy now, pay later (Shop Pay) & Cash on Delivery (selected countries)
Shipping questions
When will i receive my order ?
Note that your order status may take up to 48 hours to update after your order has been placed and up to 72 during the weekend. During national and religious holidays, please allow for an additional delay.
I’m a tourist in UAE. Can my order be delivered to my hotel in my absence? And how do I pay?
Yes, you can order online and we will deliver to your hotel address.
Payment can be made by credit card on our website while placing the order. If you are not available at hotel, so order will be delivered at concierge. For such cases, please contact us on WhatsApp (+971 56 139 1681) or email us at info@korbajparfum.com
Your country is not listed amongst the countries we deliver to
www.korbajparfum.com ships to a selection over 80 countries worldwide.
We are continuously working to add more countries to our shipping zones so, if you cannot find your country, please keep checking regularly our website and subscribe to our newsletter to be informed of upcoming changes.
Returns questions
Can i make a return ?
Returns, exchanges and refunds will only be accepted when the product/s conserve their original packaging (unbroken plastic seal of the box, samples, accessories that are not engraved/personalized, instructions, etc.). Returns must enclose a copy of the purchase invoice.